HughesNet Reviews - What Is It?
WARNING: DO NOT USE HughesNet Until You Read This Review!
Is it a Scam? Does It Really Work?
HughesNet is the first provider in America offering satellite Internet. It has more than one million subscribers who appreciate the service due to the use of special satellite technology that gives you a fast Internet connection that is available even in areas without high-speed options. The company offers HughesNet Gen5, the 5th generation of satellite Internet that has completely changed the image of what satellite Internet can be, providing the customers with everything they want: more data, faster speeds, and built-in Wi-Fi. The FCC has ranked the company among ISPs - including satellite, fiber, cable, and DSL providers for four years in a row. The FCC documents report a proven track record on providing the promised speeds, which gives the customers an opportunity to live where they want staying connected with HughesNet. At present, the company provides more than 1.4 million subscribers in the USA with high-speed Internet access throughout the whole territory. Hughes, the company behind HughesNet, has over thirty years of experience in delivering their customers an innovative experience and advancing the high-rate satellite technology. Hughes is a reputable leader in satellite Internet connection that is constantly improving its services to meets their customers' needs. Hughes also works to improve service reliability and speeds, which can be seen in the year-over-year improvements.
Satellite internet service provided by the company caters to remote and rural consumers and small businesses. Their new HughesNet Gen5 service is able to achieve the broadband speeds of 25Mbps downloads and 3Mbps uploads on the territory of the continental US and Alaska. It is powered by Hughes' Jupiter System, the most developed satellite networking platform on Earth. This new service also offers Bonus Zone, or 50 GB of free data per month which can be used during off-peak hours (2 a.m. to 8 a.m. local time). It is necessary to note the new Jupiter Aero System can tap into the EchoStar XIX satellite, offering 400Mbps per aircraft. HughesNet service has quickly developed in the last several years. The launch of the new Gen 5 satellite has brought a much higher speed and bandwidth. We are going to check up a number of HughesNet Internet reviews from current HughesNet customers to ensure the effectiveness and authenticity of the service. We will take a look at the strengths and weaknesses of the service to know for sure whether it is worth trying.
Customer Reviews - Does HughesNet Really Work?
During our research we have encountered a great number of reviews not only on the official website of the company but also third-party websites. Numerous testimonials have all been collected after the upgrade of HughesNet Gen 5. Of all the people we have collected feedback from, 24.8% said they would happily recommend HughesNet services to others. Some of them confessed that HughesNet is the only choice in rural areas, numerous addresses had no opportunity to get broadband internet speeds before the launch of HughesNet's Gen 5. According to the customer feedback, some reviews focused on such complaints as high prices and low speeds. At the same time, many other customers did not agree with these complaints saying that they were completely pleased with the Internet speeds in their areas. Some of them said that the services were reasonably priced too. It would be wrong to compare satellite Internet from HughesNet to cable or wired fiber from providers like Fios or Xfinity. Satellite is mainly used as a solution for "off the grid" locations that deprived of of traditional wired services. If there were no satellite, the only option for rural areas would be DSL. HughesNet reviews show the problems with their services that have nothing to do with rural Internet from HughesNet and in general.
We have filter customer reviews about the service and found out that more than a half of them carry a positive character. The users were highly pleased with an opportunity to enjoy good internet connection in remote areas. There are too few incomprehensible and offensive testimonials from HughesNet customers. Let's take a look a t the reviews that include specific information. One man reports that Satellite internet is the only sort of connection available in the area he lives in. It is very good, even for doing a lot of video streaming. When they use the Internet too much, the speed may fall down from 30 Mbps to around 1 Mbps. This is a drastic drop but it's just for less than one day. Of course the customer wishes the company were not allowed to drop speeds over 60-75%. By the way, he says you can get tokens to increase your speed. Another customer says that the service works very well, but they tend to run out of data within the first week of the month already and then have slower speed. Web surfing becomes slow, it is difficult to watch online videos as well and send emails. The customer upped the data limit to 30 GB a month and it lasted longer but ran out of data in two weeks. He was told that 20 GB was much for an average family, but it turned out that their family needs more. His children don't play online games and they still run out of data. It is difficult to stream movies too. However, the equipment works perfectly.
Another consumer of HughesNet services says he has no complaints about the speed of the internet, but the quality of the customer service depends on the time of day you call the department. The morning team is much more responsive and helpful than that in the afternoon. However, the representatives of the company are never rude, they can find a solution to any problems or issues you may face. Once, when the customer's internet was down, the rep he contacted by the phone said it was because of the weather. It was true. As soon as the weather cleared up, the speed of the internet increased significantly. The man says he was worried about poor reviews on HughesNet. Personally he is satisfied with everything, even the cost of the services. There are no breaks in the service. The speed is consistently about 20-25 Mbps and everything else is quite constant. The man does recommend the service to everyone who lives if remote ares. Here are some more customers' testimonials found online.
"HughesNet is just perfect for me. I have encountered a great number of reviews from those who have had this internet service for over two years and have been happy with it. I have never had any problems with the internet connection and I can watch videos online without breaks. I have also seen some negative reviews about the high price of HughesNet services. I cannot agree with these people. I have paid $52 for a 10 GIG plan within the last two years. Within this period of time, I have watched a lot of videos without any buffering. This is a great option for me as I live far from the closest city."
"I like HughesNet even though I had my wi-fi installed quite recently. The installation was very fast - in two days from the date I ordered it on the phone. The company's customer service was just fabulous. The technician was polite and did everything pretty fast. I am completely satisfied with my internet connection and courteous customer service. The speed is pretty fast. I do recommend internet service with HughesNet. You will not regret."
"I feel not good because I left a negative review about HughesNet. It turned out that I was not using it correctly. The reason was that I was not on the Gen 5 address. Fortunately, I figured it out recently. Now I have very fast speeds, which is enough for playing games online. My experience has been great lately. Besides, the service is more affordable now than I was before. I am especially pleased with the customer service."
My Final Summary
Summing up everything we have learnt about HughesNet Gen5, this service seems to be worth trying. Here are the reasons for doing so. First of all, this service offers faster speeds. HughesNet Gen5 is much faster than it was before; download speeds reach 25 Mbps, while upload speeds reach 3 Mbps on every plan. The company offers unlimited data, no matter which plan you have chosen. If you exceed the amount of data allowed by your plan, you won't be cut off or charged more. Instead, you will stay connected at lower speeds. There is built-in Wi-Fi, the latest Wi-Fi technology that allows to easily connect your wireless devices in your house. HughesNet Gen5 is available in more places, so you can forget about slow Internet. HughesNet is trusted by more and more people with each month. In fact, it is America's #1 choice for satellite Internet. the fifth generation of high-speed satellite Internet service. The company now provides the fifth generation of internet connection that provides you with more data, faster speeds, and built-in Wi-Fi. You can stay connected wherever you live! The speed is high enough for you to watch videos, share photos, listen to music and play games online! The majority of customer reviews available online are positive. The clients are pleased with the decent Internet at high download speeds and reasonable prices. With all pros and cons mentioned in this article, we would still recommend HughesNet.
HughesNet Pricing and Rates
HughesNet offers number of unlimited plans. 10 GB will cost you $59.99 per month. 20 GB can be ordered for $69.99 per month. 30 GB plan costs $99.99 per month. 50 GB plan can be bought for $149.99 per month.