ID Shield Reviews - What Is It?

DO NOT USE ID Shield!!! You Must Read This Review!
Fully Researched: Price, User Feedback and More!

ID Shield

ID Shield is a part of LegalShield which is designed to provide protection from undesired situations. It covers security and privacy monitoring as well as offers consultation services via its partner company Kroll Inc. They take additional precautions and provide some of the best technology available on the market. From restoration to family monitoring, this is a good plan for those who want great protection at a reasonable cost. The company claims to be constantly receiving good ratings from independent research reports. Let us take a look at the array of features of ID Shield but before that let me remind you that the company's partner, Kroll, is one of the world's leaders in response solutions and risk mitigation. LegalShield has offered id theft protection services for about twenty years. Together these companies have created a response to the growing risk of data breaches. ID Shield members can opt for identity theft protection service to have access to Kroll's team of private investigators. To find out how effective the company is at fixing the damage that results from identity thieves and at monitoring your personal data, let us take a look at the ID Shield features.

The major feature of this identity theft protection service is identity monitoring. The company continually monitor vital items of your personal information including Credit cards, Social security number and Bank accounts. Then ID Shield takes a step further in identity theft services to monitor such personal data as your date of birth, name, driver's license, telephone number, passport number and medical ID numbers. They usually notify members of the company by email if anything changes in their personal data status. This action is typical for most identity theft protection companies, though. The company also offers help if you notice any suspicious activity on your own. You will need to contact a licensed private expert and start restoring the security of your data. ID Shield offers a handy mobile phone app, like many other identity protection companies. It allows you to contact an identity theft investigator wherever they are and whenever you want. The company offers $5 million guarantee if you are a victim of identity theft, according to their official website. It means that they are ready to spend up to $5 million dollars to restore your identity. ID Shield has enough contact information including Web Site, Phone and accounts on Facebook, Twitter and Youtube.

Customer Reviews - Does ID Shield Really Work?

There are not so many testimonials about ID Shield on third-party websites. We have encountered both complaints and compliments. The positive thing is that ID Shield offers $5 million dollar guarantee to ensure that they provide the best identity protection service. They also offer the so called Lost Wallet Protection, which means that all of your credit cards will be canceled in case your wallet is stolen or lost. The company continually monitors: Internet relay chat channels (IRC), Black market websites, Chat rooms, Social feeds and Peer to peer sharing networks. If they find matches for your phone numbers date of birth, name, ID numbers, or emails they will alert you and provide details on your member dashboard by email. You will get access to credit monitoring, quarterly credit reports, and activity alerts from TransUnion to be able to examine your own information for suspicious activity or discrepancies. Another good point is that ID Shield partners with two reputable companies such as Kroll and LegalShield. You will have 24 hour and seven-day a week help with possible identity theft issues.

There are many bad things about the company too. If you place a fraud alert on yourself, it will not create a fraud alert for your spouse. Do not share credit accounts with anyone, because this might put you at risk. You could forget to make an alert for your spouse and in this way allow identity thieves to do more damage. Consider this issue when choosing proper identity theft protection. Another drawback is that you can have access to only quarterly credit reports from TransUnion, so you won't be able to stay in control of your information. ID Shield is partnering with Kroll, thus you can only receive credit reports from TransUnion, not all three bureaus. They are monitoring differently so the fraud may get caught earlier. The company's mobile site needs work by independent reviewers. There are many complaints about the service on the BBB; however, ID Shield does not respond to all the negative comments. Many people report that this company will actually assign an expert to restore your identity and lock up the guys who had actually stolen it! No other company works in this way. Let us take a look at the testimonials of actual customers.

"I had never heard of ID Shield until I found a questionable charge from my bank account ($247.00). I called them and talked to someone who gave me another phone number to reach the company. I called but was not responded. So, I left a message. My call was never returned. I had been away for a few months, and my bank tried to refund the finances to my checking account, but in vain. ID Shield failed to help me. My bank tells me to make out a police report."

"I had been with ID Shield for fifteen years. It used to carry another name - Pre-Paid Legal. One day, there was a fraudulent withdrawal from my bank account in the sum of $276. That was the same account from which I paid ID Shield each month. The picture of the check from my account to "ID Shield" had a fake address. The phone number was fake too. The bank concluded that the transaction was fraud and made a refund. When I called ID Shield, their rep just told me that it wasn't their fault. I terminated my coverage and sent them a tweet but I never got a reply."

"I paid ID Shield for seven years but I am not pleased with their monitoring - it is just nonexistent. Besides, the company never provided a single report within these years. When I called them to cancel, they promised me work better. When I insisted, they sent me to the cancellation department. There is nothing to pay for. The company does not value their customers. I do not recommend them to anyone."

My Final Summary

ID Shield is a company that seems to have the biggest identity theft insurance policy in the field, at $5 Million, which is certainly an advantage. Even though they offer quarterly credit score updates, it is not clear whether that includes a single credit bureau or three. The company doesn't offer internet security software. Besides, there is no free trial. During our research we have encountered a great number of customer complaints. Thus, one of the complaints is that your credit score can reduce significantly when being under their program $9.99 a month. The customers are often unsatisfied with the credit monitoring and level of protection. There are better free credit monitor services out there. ID Shield tends to send their clients to a partner website to get "free" credit report, and then they request your credit card information to charge you. With all these drawbacks in mind, I cannot recommend ID Shield.

Where To Buy ID Shield In Stores?

Price is a vital when choosing a proper id protection service. There are many options available on the market and ID Shield is just one of them. This company offers an individual protection plan for $9.95 per month. The family plan costs $19.95 a month and includes your spouse and up to eight children.