The Black Tux Reviews - What Is It?
WARNING: DO NOT BUY The Black Tux Until You Read This Review!
Is it a Scam? Does It Really Work?
If you are looking for high-quality yet inexpensive suit and tuxedo rentals, you may benefit from The Black Tux. This company claims to make the buying process fast and easy by providing pre-paid shipping and online ordering. In addition, the company promises to provide a Fit Guarantee on all items they offer. All this is expected to help you look your best on your special day. Does the Black Tux really provide men's clothing from high-quality materials at lower prices? What differentiates it from traditional suit and tux rental shops? Let's find out answers to these questions. The company partners with one of top suit-makers in the country. The Black Tux provides cotton and wool suits that feature 150s Merino wool. These suits have classic and slim designs, as well as come with a wide range of accessories. Traditional tux shops have much higher prices. Besides, the company offers jackets that range in size from 34 to 58 inches, and pants with waist sizes from 28 to 54 inches. If it is difficult for you to find the size you need, they will manufacture a custom size for you. This will require additional production time, though.
As it was already mentioned, the rental process takes place completely online and includes over four steps. First, you will need to visit The Black Tux website, choose the items you need and add them to your cart. You are recommended to get measured carefully before making a final order. To accomplish this, you can attend your local tailor or use the 10-minute measurement tool on the official website of the company. You can ask the staff to send you a tape measure for free. Your clothes will be shipped through FedEx and will arrive in about seven days. However, you are advised to make an order at least fourteen days before your event. If you have less than 14 days of your event you may order a rush shipping, but you will be required to pay an additional fee. The next day after your event you will need to place your clothes back in the original box and send it back to the company. Don't forget to put the pre-paid shipping label into the box too.
Customer Reviews - Does The Black Tux Really Work?
The company has been in business since 2012, and is based out of Santa Monica, CA. Since that time, they've been featured in GQ, TechCrunch, BusinessWeek, The Wall Street Journal, and more. However, the company is not listed with the Better Business Bureau. Despite this, you can find a great number of online customers' reviews about their experience of cooperation with the Black Tux. Most of these testimonials appear to be very positive. The most common compliments cite good fit, great quality of the garments, and perfect customer service. There are very few negative opinions online. One verified reviewer reports that the Black Tux did a wonderful job supplying his groomsmen with excellent suits with only a month notice. One of the guy's groomsmen received a second suit within the week before the wedding (he was evacuated due to Hurricane Irma). The man says that the customer service was just incredible, and he always was able to get in touch with an agent in the phone regime within a few minutes. It is important to emphasize that all of the guys looked marvellous on the wedding day. The customer highly recommends this service to everyone who needs some special suit.
Another website user had a great experience with the company too. He claims that the tux e ordered had good quality and a great fit. When it was initially mailed to the man, some of the things were too large. So, he called the customer service immediately and one of their reps sent him some smaller sizes to choose from. Fortunately, the man found a suitable fit. He says that it was easy to return the items. The shipping label was included, and the box can be reused. The third customer of Black Tux appreciated both the quality and the fit. He was even given an opportunity to try on the suit before the wedding. The man was not completely satisfied with the color that is why he exchanged it into another suit of a somewhat different color. He says that it was easy for him to return the item. He was grateful for such an opportunity and does recommend this company to his friend. Do other reviewers find the website as attractive? Let's find out by looking at the testimonials of actual users of the service.
"TheBlack Tux is a fabulous company with a fabulous service! At least, I had a great experience with this company. The suits I had ordered arrived on time. Most of them fit well except for the groom's pants. I easily ordered replacement sizes which arrived quickly. The service turned out to be much cheaper than those offered by other companies of the kind, like Men's Warehouse. I allowed my groomsmen to wear their own shoes as the suits did not require any special trend."
"The Blacktux was just excellent when I was choosing my wedding suit from them. Due to the online size guides I managed to choose the right size. The box arrived quite quickly and as soon as I opened it I was pleasantly surprised with my purchase. Sometimes I contacted their customer service for questions all of which were handled professionally. I liked the representatives of their support staff and found them very helpful. My tux looked and fitted wonderfully. It was a marvelous experience which I really appreciated."
"I used the Black Tux to order a tux for my brother's wedding. I had a phenomenal experience. At first, I submitted all of my measurements following their easy instructions. As a result, my tuxedo arrived in a week. I immediately checked it for fit, and it fit didn't fit as desired, so I called the customer service. They decided to send me the updated items for free. I chose one of the options. After the event I sent the items back to them. It was super easy."
My Final Summary
The founders of the company say that they were inspired by their poor experiences with the traditional companies offering tux and suit rental service. Within less than two years, the Black Tux made a big name for itself with a positive customer reputation. Every review we saw during our research provided wonderful feedback. Most customers are pleased with the great service provided by the Black Tux.
The Black Tux offers only high-quality items to their customers. If you are not satisfied with the staff you can resend it to them and have another one for free. The company gives an opportunity to try on the clothes. You can do it until you find perfect fit. If you experience any issues, contact the customer service. Its representatives will send you an item of new sizes immediately. If you are going to have some special event in your life, you are recommended to use the service from this company.
The Black Tux Pricing and Rates
The company claims that their tuxes and suits would retail for $1,200, but you can rent them for the following prices: Suits: $95 - $110; Tuxedos: $95 - $120; Shirts: $15; Neckwear: $5 - $10; Vests: $15; Shoes: $15 - $30; Cufflinks and Studs: $5 - $10; Misc. Items (cummerbund, suspenders, tie clips, etc.): $7 - $15. These fees include shipping both ways, unless you ask for rush shipping. The Black Tux customer support can be contacted at 888-717-1588.