Vitacost Reviews - What Is It?
WARNING: DO NOT BUY Vitacost Until You Read This Review!
Is it a Scam? Does It Really Work? Check Ingredients, Side Effects and More!
Vitacost is an online retailer that focuses on the products for healthy living at up to 50% off retail prices. With such a business model it offers more than 40,000 of self-branded items and products from 2,500 different brands. There are many product categories including Vitamins and Supplements (vitamins A-K, cases, pre-natals, essential minerals, dailies, etc.); Sports and Fitness (recovery, protein, fat burners, pre-workout, goal-oriented etc.); Beauty and Personal Care (anti-aging products, cosmetics, personal care, fragrances, hair care, and more); Babies and Kids (diapering, formula, toys, bath and skin care, food, etc.); Diet Products (top programs, what's hot, top products, etc.); Foods and Beverages (beverages, baby food and formula, condiments, oils, fruit, spices, etc.); Natural Home (yard and outdoors, housewares, etc.); Pet Health (healthcare, grooming, toys, supplements, etc.); Herbs and Botanicals (fenugreek, acai berry, saw palmetto, ginkgo biloba, and more); Medicine Cabinet (cold and flu, allergy and sinus, skincare, pain relievers, etc.); Deals (you can find up-to-date coupons for up to 25% off your next purchase, Buy One, Get One Half Off, and coupons based on category).
The company was founded in 1994 and is currently based out of Boca Raton, FL. At present, Vitacost holds an A+ rating with the Better Business Bureau, even though they have more than 300 closed complaints over the last several years. Online reviews about the company and their products seem to have a mixed character. The overwhelming number of complaints reference poor customer service and processing problems with online orders. Despite such negative customer opinions, the company claims to have an award-winning customer service department. Is it really a smart decision to shop at Vitacost.com? Let's answer this question by taking a look at the ingredients in their products.
Ingredients of Vitacost - Does It Really Work? Is It a Scam?
Since the company offers a great variety of products, we will discuss the ingredients only of one of them to get a general idea of how it works. It is called Vitacost ROOT2 Turmeric Extract Curcumin C3 Complex with Bioperine. Its active component is Turmeric, formally known as Curcuma longa. Generally, it is a perennial plant from the ginger family. It is claimed to have a few health benefits. It possesses antioxidant properties, which help to protect cells from free radical damage. Turmeric is also said to support a healthy inflammatory response, maintain a healthy liver and protect brain cells. The product's exclusive C3 Complex contains three active curcuminoids. Bioperine, a black pepper extract, is added to the supplement to improve the absorption of other nutrients.
Other ingredients in the product include silicon dioxide, gelatin, vegetable magnesium stearate, rice flour, and vegetable stearic acid. Each bottle contains 60 two-capsule servings. Vitacost ROOT2 Turmeric Extract Curcumin C3 Complex is said to be free of eggs, milk, peanuts, crustacean shellfish, tree nuts, fish, gluten, soy, titanium dioxide. According to the official website, the upper mentioned statements have not been evaluated by the Food and Drug Administration. The supplement is not intended to treat, diagnose, or prevent any disease. It is recommended to take two capsules of the product with food. All Vitacost supplements are claimed to be formulated to deliver positive results; however, despite the use of natural ingredients (vitamins, herbs, minerals, or other nutrients), the potency of none of their products is guaranteed. There are a few warnings for you to take into consideration before starting to take any of the company's supplements.
Customer Reviews - Does It Have Any Side Effects?
As a matter of fact, the manufacturer does not mention any possible side effects when using Vitacost products; however, there are a few categories of people who should be very careful with using any of them. These include pregnant or lactating women, people suffering from hypoglycemics, diabetes, and with known medical conditions or taking drugs. But even if you are a healthy person, be sure to consult with a licensed physician before taking dietary supplements. There is a great number of customer reviews about Vitacost products. The company seems to have a mostly negative customer reputation online. Thus, many users claim that they have horrible customer service. Another problem is the shipper they use, called OnTrac. The representatives of this company deliver quite expensive orders at customers' doorstep and don't even care that these can be stolen. They always leave orders at doorstep, without even informing the receiver.
Some constant customers report that the company' customer service used to be better earlier. Now they simply don't care whether their customers are satisfied. One woman from the United Arab Emirates bought just over $100 worth of vitamins. The problem is that the company only uses DHL global mail service and not courier. The woman received a tracking number on the 1 September. After the package had been picked up by DHL, DHL put a message on her tracking page that they do not deliver to business or residential addresses in her area. The woman needed to provide the merchant VITACOST with a PO Box to get the delivery. She did what was required but the problems did not end after that. To make the long story short, the customer received her order in a month, but she was not pleased with the products and returned them to the company. However, they refused to provide a full refund to her. It is high time to take a look at the real customers' reviews left online.
"I ordered two bottles of VitaCost vitamins from. The company posted these two bottles in two different (large) boxes at different times. They did not even inform me about it. When the first box arrived, I was unaware of the second box and paid the postage for. When I opened the box I saw one small bottle of vitamins. I chased it up and learnt that the second box was delivered to my freight forwarding address. I had to pay postage again (about $50). When I contacted the company's customer service, they could not care at all"
"Vitacost is the worst vitamin company online! I sent them back their products long ago but they still haven't refunded my money. They told me they have instant refunds. Thus, their claims of free shopping are all lies. I was disappointed with their customer service. They did not answer my questions and were very unprofessional. They have false advertising, and are not worth the headache!"
"I had been a Vita Cost customer for a few years. Recently, I changed the company from whom I order my vitamin due to their terrible online ordering system. I contacted them and complained. They recommended me to download their application but I had constant problems with it. They didn't even care. My current vitamin company does care about their clients and has a great online ordering system"
Where To Buy Vitacost?
Vitacost products can be purchased from the manufacturer's official website or from some retailers (Amazon, GNC or Walmart). Because the company offers different products, prices vary a lot. The shipping within the U.S. is free for Vitacos orders totaling over $25, and orders from other brands over $50. There is a flat shipping fee of $5 (Puerto Rico, Hawaii, Alaska, and the Virgin Islands are $10). If you make an order before 1pm, the company claim promises to ship your order the same day, so you will be able to get it within 1-4 days. All Vitacost orders come with 30-day money back guarantee; however, the company will refund only unopened products.
My Final Summary
Vitacost is associated with a number of drawbacks. The first one if the high cost of their products. Other common complaints include poor customer service and problems processing online orders. If you want to save some money, this will be a bad solution for you. There is high risk that you will experience problems ordering online, and unpleasant and unhelpful representatives of their customer service. Shipping also may take a few weeks. According to the customers' testimonials, their customer service was the worst. I would never recommend Vitacost! It is better to avoid this company.