Collette Tours Reviews - What Is It?
WARNING: DO NOT USE Collette Tours Until You Read This Review!
Is it a Scam? Does It Really Work?
Collette Tours is a business that offers guided travel experiences all over the world, including river cruises, land tours, rail journeys, family trips, small group tours, garden holidays and more. The company is owned by a family headed by Jack Collette. It was founded in 1918, so it can boast great experience in the field of travelling. The company handles all the details, such as accommodations, airlines, transportation, sightseeing, meals, and more. You can get everything for an enjoyable experience. Collette Tours offers four different types of touring experiences. Explorations involve small groups of 12-24 persons. These tours are designed to help you enjoy local cuisine and explore the spirit of the destination on your own. Royal Horticultural Society helps garden enthusiasts to gain access to the best gardens of the world. With this option, you will also get a 1-year gift membership to the Royal Horticultural Society. Family Travel offers tours for the whole family. These provide top local experiences, cultural activities, must-see sites, and family-oriented hotels. Spotlights provide shorter trips incorporating leisure time and in-depth exploration, so that you can connect with a destination's daily life.
In order to choose your Collette tour, you will need to select the country and region you would like to attend through your home page. Don't forget to indicate your travel dates. To narrow your choices, click the Find Your Tour link at the top of the company's website. You will be offered such categories as museums, national parks, wine, etc. Finally, press the Search button to see the available results, including the name of the tour with short description, dates, starting prices and the number of meals included. Here, you will be able to find out more by clicking on the Request a Quote or Tour Details buttons. When you have found an ideal Collette Tour, you will need to provide your information to the company and then your local travel agent will help you to make final reservations. Based on all the benefits provided by Collette Tours, you are expected to have great traveling experience.
Customer Reviews - Does Collette Tours Really Work?
The company behind the service is known as Collette Travel Services and is based out of Pawtucket, RI. It had an A+ rating with the Better Business Bureau at the time of our research. There were only elven closed complaints, most of which referenced difficulty getting refunds. However, the company seems to settle the complaints as soon as they occur in a friendly manner. Yelp gave the company an average rating of three stars with the compliments about the high level of services and great customer support. The most common complaints mentioned the fact that travelers received budget-style meals and accommodations at luxury prices. Fodors.com also contains a lot of customers' feedback of a mixed character. Most of them are pleased with their experiences of cooperation with the company. As with Yelp reviews, negative comments revolved around poor quality of dining and hotels.
You can find numerous customer reviews for the company across a few TripAdvisor forum threads. While the majority of travelers are pleased with their experience, there are some complaints citing low accommodation quality when it comes to panoramic (e.g. bus only) tours. Finally, Epinions provides 83 Collette reviews. The travel company received an average rating of three stars from this site. The most common compliments included high quality of food, great tour guides and accommodations, and a pleasant experience for a reasonable cost. At the same time, some of the most common complaints referenced mis-scheduled road transportation and flights, and disorganized tours. Nevertheless, the majority of real customers are quite satisfied with the service. Thus, one client writes he booked an Italian Vista tour through the company. When they arrived, the car was waiting for them to take them to the hotel. Their room keys were ready, and they checked in almost immediately. The breakfast was large and tasty. The customers were even able to join the morning tour of Rome. The tour leader, Jose, was constantly in touch with them by email or cell phone. The clients had a great tour and experience with the company. Let's take a look at the actual users' reviews left online.
"My husband Joe booked a music tour of New Orleans, Memphis and Nashville through Collette Tours. I went with him too and we enjoyed our amazing trip together. We had a first-class tour guide named Clinton Scott. He was very experienced in the areas we were traveling to. He was also interesting and entertaining. The tour included all the best places to see in each location and our driver Alvin drove us to all destinations safely. We had some free time to walk on our own too. We were amazed with the luxury of the hotels. We would highly recommend the company to our friends and family."
"We went on the Bella Italia tour in April via the ColletteTours. The trip was just marvelous! It was the best guided tour in our life! The company exceeded our expectations. Our tour director did a great job of making their group helpful and friendly. We liked the balance of shopping opportunities, walking tours, and free time. We also liked the hotels we stayed in and really enjoyed ourselves. We are already looking for trips for the next year."
"I ordered Alpine Countries tour through Collette tours and had a wonderful experience with this company. I like to ride by bus, so it was a good choice for me. The tour guide was perfect, entertaining and experienced. I was afraid of flights but they were fine. The food was delicious and suitable for Europeans. I found this tour to be just excellent and I would recommend it to my friends."
My Final Summary
According to the official website of Collette Tours, the company acts as a tour guide throughout your trip, including entertainment, sightseeing, admissions to different venues, and accommodation. In other words, their tour guide will remain with you throughout the whole trip to make you feel comfortable, show you the sites, and to help you with any issues you may face. Guided touring is associated with many other benefits and is the most suitable for individuals who prefer to travel alone, for families and large groups. With this kind of touring you can visit "off the map" locations lie Antarctica.
The only drawback of guided tours may be that you are travelling with a group of people who have different goals than yours. But still, you will like your trip if you are traveling to a foreign country on your own. Collette Tours is a well-experienced company that has been in business for about 100 years. The majority of their customers are pleased with their experiences. Many of them promise to use Collette again. They are satisfied with hotels, meals, guides and locations. Taking into account all pros and cons of the service, I do recommend Collette Tours.
Collette Tours Pricing and Rates
The cost for your Collette Tour is based on your destination and the activities you will be involved into while there. It can range from a few hundred to a few thousand dollars per person. According to the company, their planning services can help you save up to 40 percent when compared to planning the same trip on your own. If you want to choose a Family Travel tour, children 14 and under will be provided with substantially lowered rates. Remember that airfare to the destination is not covered under Collette's package prices. Their listed prices include accommodations and travel once you have arrived at your location. If you have any questions, you can talk to a Collette Tours representative by calling at 800-340-5158.