Massey Services Reviews - What Is It?
WARNING: DO NOT USE Massey Services Until You Read This Review!
Is it a Scam? Does It Really Work?
Massey Services is a rather new company on the pest control arena, but that does not make it less menacing. It was founded in 1985 and since then has exploded to more than 140 locations across seven states with more than 100 locations in Florida. The company offers a wide array of services, including lawn maintenance, mosquito control and technician training being a constant choice in its Southeastern service area. The company runs its service centers in Louisiana, Georgia, North Carolina, Oklahoma, South Carolina, and Texas, but it is mainly concentrated in Florida. It was founded by a former Orkin Vice-President who created a unified organization that provides a strict training regimen for its technicians. Massey offers insect control against different pests, including rodents, termites, ticks, ants, fleas, mosquitoes, silverfish, spiders, cockroaches, millipedes and earwigs. The company also provides a number of other services namely a lawn care and irrigation service, which is highly appreciated in Florida that faces the challenges of growing a lawn in the climate and soils.
In this way, the major services offered by Massey Services include Bee Removal, Ant Extermination, Flea Extermination, Pest Proofing, Mosquito Extermination, Spider Extermination, Bed Bug Extermination, Tick/Mite Extermination, Cockroach Extermination, Preventative Services, Eco/Green Cleaning, Recurring Maintenance, Wasp Extermination, Termite Extermination. The services can be ordered through the official website of the company masseyservices.com or by calling at their phone number (407) 898-7378. The headquarters of Massey Services is based at 3210 Clay Ave; Orlando, FL 32804; United States. The company has a decent customer reputation, even though there were some issues associated with technicians' persistence. Due to Massey's unified corporate structure, you are likely to get consistent service no matter where you live. To find out more details on the topic let us take a look at what actual clients of the company are saying about its services.
Customer Reviews - Does Massey Services Really Work?
There is a great number of online reviews about Massey Services on third-party websites. Most of them praise the company's technicians with words like "helpful," "friendly," "professional" and "care." They describe their customer experience as great. The available customer feedback highlights the persistence of technicians in solving problems associated with pest control. Probably, the only negative thing about the company's online reputation is rare scheduling issues between customers and technicians. In fact, there is no surprise why the majority of the clients are pleased with the work of the company's staff. The matter is that the technicians need to undergo weekly training sessions and 80 hours of training through the Massey University Training Program to ensure that they are aware of up-to-date pest-control technologies and practices.
Another aspect most customers highly appreciate about Massey Services is that they carry out a free home inspection before providing the necessary pest control services. This allows their trained specialists to understand the size of a pest problem and provide an accurate price quote. The company has been dedicated to eco-friendly initiatives for the past twenty years. One of the ways of doing this is pest prevention while keeping wildlife out. They try to use environmentally-friendly treatments too. Massey Services has a special mosquito service to enable you and your close people to enjoy the outdoors. They have the following two treatment programs for mosquitoes: a one-time treatment that will promote the success of your planned outdoor event and an annual program that involves monthly inspections to combat mosquitoes. In addition to pest control, the company also offers irrigation and lawn services. Massey Services has a 30-day satisfaction guarantee that can be used in case if the service is ineffective. The company promises to provide re-treatments to their customers at no costs for 30 days after servicing. If after this period the problem persists, you will be either refunded or will continue receiving free treatments.
Another positive thing many customers like about the company is the punctuality and professionalism of its staff. They especially compliment their technicians remarking on their courteousness, friendliness, and professionalism. However, some customers faced issues with scheduling, but these reports are too few. Most customers are satisfied with the effectiveness of Massey's treatments. There were several reports that the treatments were ineffective and has to be repeated over and over again. The company does not require its customers to purchase an annual contract. They may simply get a one-time service to remove a pest that is infesting their house. Massey encourages their clients to use their annual contract; however, they usually offer environmentally-friendly and long-term pest solutions. Let us take a look at what one man writes about his experience with the company.
The man says that his experience with Massey irrigation service and their rep, Matt, has been just perfect. Some damage had been done to his sprinkler by his fence install with Mossey Oak. By the way, that company forced him to agree to a no liability clause related to the damage of the sprinkler. Massey Services inspected everything thoroughly and found that there were broken pipes in several locations. They set the repairs for the next Monday and quoted the customer. When they arrived, they immediately started repairing. In the process they realized there was break in only one location, not in several as quoted. Matt talked to the client and informed him that it would cost less than what he had pre-paid. He quickly refunded him about 30$ of what he had to pay. Few companies represent such integrity and honesty today. The man was thankful to Matt and the whole company. Here are some more customers' testimonials found online.
"I was satisfied with Massey Services despite come poor scores it has on Yelp. I hired them for inside pest control, while most of the negative reviews were for lawn service. I had used the services of another company for a year or so, and despite five re-treatments inside and outside, I still had roaches in my kitchen. Massey is like $100 more a year than that company, but I haven't seen a single roach in the past two weeks. I used Massey services many years ago in my other house, and the bugs were kept away very well. They are more expensive but they get the job done. We love Massey!"
"Our family have been using Massey Services for three months. We faced the problem of ants in our house. They have been friendly from the first phone call until today. The service technician who comes out to spray our house is always polite and behaves professionally. Since then, we have seen only a few ants outside the house, and they seemed to be dying off quickly. The price policy of this company is fair for the services they provide. We are going to add the lawn control service to our property soon. We would definitely recommend this company to anyone who has any pest issues."
"I received a great resolution from Massey Services and now my lawn is the most beautiful one in the neighborhood. They had new sod, plugs and irrigation repair done very well. I am especially thankful to regional manager Mike S. for doing the job and to Rusty for the irrigation work. Both guys were pleasant to deal with. I am looking forward to continuing my relationship with the company for pest services and my lawn services. Massey has made a bad situation much better for a reasonable price."
My Final Summary
Massey Services is the company that intends to protect your landscape, home, and business from undesired pests. They have more than thirty years of experience in providing guaranteed customer satisfaction and superior services. Most of their clients tend to get effective results through their services that are more expensive than those of other companies but so much more effective and long-lasting. They take care of the environment, so they use eco-friendly treatments. The company offers pest control over bats, ants, bed bugs, birds, bees, chipmunks, flies, fleas, gophers, mice, groundhogs, mosquitoes, raccoons, opossums, rats, snakes, roaches, spiders, squirrels, spider mites, stink bugs, wasps, ticks, termites, voles. Massey provides their customers with the highest level of customer service, which is why they have mostly positive reviews and high reputation among their clients. People appreciate them for their timeliness, professionalism, persistence and effectiveness. The company also offers lawn and irrigation services. The only drawback of the company is that it focuses mainly on Florida. Few customers had issues about technicians' punctuality. Massey Services has become a reputable and well-known pest control company that is appreciated for its great customer service and professional technicians. Their prices are competitive, which makes them a good choice for those on a budget. With these advantages and disadvantages in mind, we recommend Massey Services.
Massey Services Pricing and Rates
Treatment costs depend on pest type, nature of an infestation, the size of a house. Here are some of the latest prices, though. Inspection is free. One-Time Exterior and Interior Service is priced at $497. Annual Service Initial Treatment costs $150. The price of Quarterly Follow-Up Treatment is $80. Termite Protection costs $100. Termite Treatment is from $500 to $1200. Mosquito Abatement Annual costs $135. the price of Mosquito Abatement One Time Treatment is $70. There is a 30-day money-back guarantee, so if any issues arise within this period, the company will re-treat your property at no cost. If after re-treatment the issue persists, you will get your money back or choose to continue the treatment of your property until the problem is solved.